At BuildBros, we strive to provide excellent website development services and ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our services offered through our website, https://buildbros.in/ (the “Site”).

Cancellation Policy

Service Cancellations

Before Project Commencement: You can cancel a service agreement before the project has commenced. To cancel, please contact our customer support team as soon as possible with your project details.After Project Commencement: Once the project has commenced, cancellations are not allowed. However, if you are not satisfied with the progress or quality of the service provided, please reach out to our customer support team to discuss possible resolutions.

Refund Policy

Eligibility for Refunds

Refunds are available under the following conditions:

• Project Cancellation Before Commencement: If you cancel the project before it has commenced, you are eligible for a full refund of any upfront payments made.
• Non-Delivery of Service: If we fail to deliver the agreed-upon services within the stipulated time frame and you choose to terminate the agreement, you may be eligible for a partial or full refund depending on the amount of work completed.
• Unsatisfactory Service: If you are not satisfied with the service provided, please notify us within 7 days of delivery. We will review your concerns and may offer a partial or full refund depending on the circumstances and the amount of work completed.

Non-Eligibility for Refunds

Refunds are not available for:

• Change of Mind: Refunds are not offered if you change your mind after the project has commenced.
• Completed Milestones: Refunds are not available for completed milestones that have been approved by you.
• Scope Changes: If you request changes to the project scope after the agreement has been made, and these changes incur additional costs, those costs are non-refundable.

Process for Requesting Refunds

To request a refund, please contact our customer support team with your project details and the reason for the refund request. We will review your request and respond within 10 business days.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us:

• Email: contact@buildbros.in

Thank you for choosing BuildBros. We appreciate your business and are committed to providing you with the best possible service.